HAVE FUN. BE SAFE. COVID-19 GUEST PROTOCOLS
Our dedication to the health and safety of our guests, crew, and the communities we visit is reflected in our Have Fun. Be Safe. protocols and procedures, which were developed in consultation with our medical experts and have proven very effective and adaptable to the evolving public health situation.
Until further notice, we will continue to operate vaccinated cruises with our enhanced protocols. All our operations will follow these guidelines so we can maintain the confidence of the destinations we visit and deliver on our itineraries and guest experience. As the COVID-19 situation evolves, we will adjust our protocols based on the advice of our medical and public health advisors.
Below are the measures currently planned for our vaccinated cruises:
BOOKING
All guests should carefully review pre-booking and pre-travel health advice on our website and U.S. Centers for Disease Control and Prevention’s (CDC) website .
PRE-BOARDING INFORMATION: In order to manage our vaccinated sailings, it is very important for all guests to complete their pre-cruise vaccine attestation. Guests are asked to update their profile on Carnival.com with their current contact information as we will be communicating through a series of emails. Please read all our correspondence and complete all requests for pre-boarding information on a timely basis.
VACCINATION & TESTING STANDARDS
FULLY VACCINATED GUESTS
VACCINATION REQUIREMENTS
Vaccinated cruises are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination.
Additionally, the CDC has strongly recommended that individuals obtain a COVID-19 booster vaccination, when eligible. Should the CDC definition of fully vaccinated evolve to require the booster shot, our policy will adapt accordingly. Consequently, we also strongly encourage all guests who are eligible to get their booster vaccine. Boosters may be required for specific voyages based on duration or destination requirements.
The following voyages require fully vaccinated guests, ages 12 and older, who are more than 6 months past the last dose of their initial vaccine series to be boosted in order to sail:
- Carnival Pride® and Carnival Celebration™ Europe – All 2022 departures
- Carnival Splendor® 23-day Carnival Journey (Transpacific) – September 6, 2022
Guests must present an original vaccination record issued by the country’s health authority (i.e., U.S. CDC’s Vaccination Record Card). A digital COVID-19 Certificate (QR code), a record of COVID-19 vaccination from a healthcare provider (original digital email), and a personal electronic health record or government Immunization Information System record is also acceptable. Copies or photos are not accepted.
- The name and birth date on the vaccination record must match the guest’s travel documents.
- The vaccination dates must indicate the guest has completed the required doses no later than 14 days prior to the sailing date (not including embarkation day). Vaccine type, dates administered, and lot numbers must be clearly visible. When required, booster dose must also be reflected on vaccination records.
We recommend guests have the contact information of the healthcare provider or clinic site that issued the certificate, in order to validate the vaccination record, if needed. A vaccination registry site may also be used.
TESTING REQUIREMENTS
Except where destination requirements differ*, guests who are up to date with their vaccines may take their test within three days prior to sailing.
- Up to date means a guest has received all recommended COVID-19 vaccinations, including any booster dose, when eligible.
- Example: For a sailing departing on Saturday, guests may take their test as early as Wednesday and as late as Saturday morning, if guaranteed to receive results in time for check-in.
If a guest is fully vaccinated but not up to date with their vaccines, they must take an antigen pre-cruise COVID-19 test within two days prior to sailing, or a PCR test within three days prior to sailing.
- If you are eligible for a booster and have not received one, you are not considered up to date.
- Example: For a sailing departing on Saturday, guests may take their antigen test no earlier than Thursday and as late as Saturday morning, if guaranteed to receive results in time for check-in. A PCR test may be taken no earlier than Wednesday prior to sailing.
* BERMUDA AND CANADA: Fully vaccinated guests traveling to Bermuda and Canada, including those who are up to date with their vaccines, can take either a PCR test within 72 hours prior to sailing, or an antigen test no earlier than two days prior to sailing, in order to comply with CDC and destination regulations.
Prior to traveling to the cruise terminal, guests should review their test results to ensure they include their full legal name, date of birth, type of test, date and time sample was taken, test result stating “NEGATIVE” or “NOT DETECTED” and laboratory, testing site, and/or healthcare provider details. Handwritten test results are not acceptable. Please refer to our COVID-19 FAQs for complete information on testing requirements and resources.
UNVACCINATED GUESTS (UPDATED 6/22/22)
VACCINE EXEMPTIONS FOR SAILINGS THROUGH 12/31/22
Vaccine exemptions are limited to a small number of guests (ages five and above) and are capacity-controlled based on the total number of vaccinated guests projected to be on board. Children under five are not required to apply for a vaccine exemption. However, they must still follow requirements for unvaccinated guests, including pre-cruise and embarkation day testing. Requests are not guaranteed and will be processed after the booking is paid in full, in sailing date order, and once we have finalized the estimated vaccinated guest count.
Requirements for cruise ships to enter ports outside the U.S. continue to evolve and Carnival Cruise Line will approve exemptions in compliance with these regulations, as indicated below:
- Vaccine exemptions for cruises to the Caribbean will be limited to a very small number of children ages 5-11, and teens and adults with a medical condition preventing their vaccination. Our sailings from Florida, Texas, Louisiana, Maryland, South Carolina, Alabama, New York and Virginia will operate under these criteria with the assumption that current restrictions imposed by destinations will remain in place.
- Vaccine exemptions for ships departing from California (not calling on Canada) will be accommodated for children ages 5-11 and as required by U.S. federal law (in accommodation of medical reasons and sincerely held religious beliefs).
- Vaccine exemptions for sailings to Canada will be accommodated for children 5-11 and for medical reasons, in accordance with destination requirements. If you received a vaccine exemption due to medical reasons, a form completed by you and your medical provider stating you cannot be vaccinated for medical reasons must be presented at check-in. The form can be found here. You must keep the original with you during the cruise and submit a copy to Carnival at check-in. Unfortunately, due to Canadian requirements, you will be unable to sail if this form is not completely filled by your medical provider and presented at embarkation.
- Vaccine exemptions for cruises to Bermuda, Europe, Trans-Atlantic and Trans-Pacific will be accommodated for children ages 5-11 traveling with fully vaccinated parents/guardians, in accordance with destination government requirements.
- On Panama Canal cruises of 16 days or longer, vaccine exemptions will only be accommodated as required by U.S. law and destination requirements. (Unfortunately, vaccine exemptions are not granted for unvaccinated minors under 12.)
If you are an unvaccinated guest, your reservation is not considered confirmed unless you receive an approved exemption. Exemptions are typically approved starting 90 days prior to sailing, in the order in which they were received. If we are unable to approve your request, you will be eligible for a full refund. Unfortunately, we cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs, (i.e., air fare, hotel, etc.). Guests whose exemptions are approved will be required to review and agree to all the restrictions and protocols prior to boarding the ship.
The number of exemptions we are able to grant is far fewer than the requests we receive. While the decision to vaccinate yourself or your children is obviously a personal one, if you want to guarantee your ability to sail together, we encourage you to consider your vaccination options.
TESTING REQUIREMENTS
Guests age 2 and older must present a negative PCR COVID-19 test, taken within 72 and 24 hours prior to the sailing date at check-in. (For example, if the sailing is on Saturday, the test may be taken any time from Wednesday through Friday, but not on the morning of embarkation). Unvaccinated guests (age 2 and older) must also take an antigen test at embarkation. On cruises longer than 4 days, guests will be tested again within 24 hours of debarkation. Guests traveling on back to back cruises will need to be tested in between voyages.
- Irrespective of voyage length, antigen testing will be provided on a complimentary basis to children ages 2-4. Children ages 5-11 will be charged US$60 per person, and guests ages 12 and older will be charged US$150 per person on their onboard Sail & Sign account.
- Prior to traveling to the cruise terminal, guests should review their pre-cruise test results to ensure it includes their full legal name, date of birth, type of test, date and time sample was taken, test result stating “NEGATIVE” or “NOT DETECTED” and laboratory, testing site, and/or healthcare provider details. Handwritten test results are not acceptable.
Please refer to our COVID-19 FAQs for complete information on testing requirements and resources.
SHORE EXCURSIONS AND DESTINATION REQUIREMENTS
- Except where specified below, all guests are permitted to go ashore to enjoy one of our tours or independent sightseeing, regardless of vaccination status.
- Certain destinations have imposed restrictions for unvaccinated guests, and we cannot guarantee that more will not be added.
- Bermuda, Bonaire, Grand Cayman, San Juan, St. Kitts and Tortola – age 12 and older will have to remain on board
- Cartagena (Colombia) and Grand Turk – age 18 and older will have to remain on board
If after reviewing the protocols and requirements for unvaccinated guests and vaccine exemptions, you meet the criteria and wish to request an exemption, please submit an application.
TRAVEL INSURANCE – FLORIDA, TEXAS, SOUTH CAROLINA & VIRGINIA BASED SHIPS*
Unvaccinated guests sailing on a ship departing from these states must show proof of travel insurance coverage during check-in. This requirement is currently being waived for children under 12. However, parents are advised that purchasing travel insurance for their children is strongly recommended. Please take note of the following policy requirements:
- Policy minimum: US$10,000, per person, in medical expense coverage and US$30,000 coverage for emergency medical evacuation and without COVID-19 exclusions.
- The insurance policy must name the unvaccinated guest as the policy holder or beneficiary and may be purchased from a travel insurance company of the guest’s choosing or through Carnival Vacation Protection, which includes the required coverage.
- Carnival Vacation Protection is available for purchase until 14 days prior to sailing for guests residing in the U.S. (excluding New York and Puerto Rico), Canada (excluding Quebec), U.S. Virgin Islands (St. Thomas, St. John and St. Croix) and American Samoa. (Note: your booking must be paid in U.S. currency.) Should you wish to purchase Carnival Vacation Protection, please call 1-800-CARNIVAL, your Personal Vacation Planner, or your travel advisor.
- Unvaccinated guests without the required proof of insurance will not be permitted to sail and no refund will be provided.
DOCUMENT OF RECOVERY**
Guests who have recovered from COVID-19 within 3 months of their sailing date do not need the required pre-cruise test if they are at least 10 days past their positive test result date, have no symptoms and produce document of recovery from COVID-19. A Document of Recovery is accepted from both fully vaccinated and unvaccinated guests (with a Carnival-approved exemption) and consists of a paper or electronic copy of the positive viral test result from a certified laboratory (dated no more than 90 days prior to the sailing date).
ENHANCED HEALTH SCREENINGS
All guests will be asked to complete an online health questionnaire within 72 hours prior to sailing and undergo enhanced pre-embarkation health screenings, which will include confirmation of their health screening responses, validation of their vaccination documents and any required COVID-19 testing.
We will refer anyone with signs and symptoms of COVID-19, or who are identified at-risk, for additional medical screening before allowing them to board. Guests will be seen by our medical staff and boarding will be approved at their discretion. Secondary screenings (and health checks throughout the cruise) will be performed when necessary.
Any guest who tests positive at embarkation, and their traveling companions in the same stateroom, along with other close contacts, will not be able to cruise and will be provided a future cruise credit. (A close contact is any individual who has been within 6 feet of an infected/symptomatic person for a cumulative total of 15 minutes or more over a 24-hour period within 10 days prior to sailing.) If guests traveled by air to join their cruise, they and their close contacts may be required to quarantine before traveling home.
Quarantine
We have implemented a comprehensive set of protocols with the best interests of the health and safety of our guests, crew, and the destinations we serve as our number one priority. Even with our stringent, multi-layered protocols in place, there may be positive COVID-19 cases during your cruise. Our ships’ medical centers have capabilities for diagnosis and testing and are equipped for contact tracing. Our crew is fully vaccinated, receives boosters when eligible and wears masks indoors at all times. Given our protocols, positive cases are far below what communities are experiencing shoreside. However, it is important that you are aware of the following information:
- In the event guests are in close contact with or exposed to any guest or crew member who tests positive for COVID-19, or display any symptoms for a COVID-like illness during the cruise, they and their close contacts will be required to undergo additional testing and may be required to quarantine in their stateroom until our medical team determines it is safe for them to resume their cruise activities. Guests who are quarantined on board will receive a pro-rated future cruise credit equal to the number of days in quarantine.
- For guests who must quarantine locally, Carnival will help make quarantine arrangements; however, all related expenses will be the guests’ responsibility.
Given the current global travel and health environment, all guests are strongly encouraged to purchase travel insurance prior to departure to protect against unexpected quarantine expenses.
MASKS & PHYSICAL DISTANCING
We highly recommend guests wear face masks while indoors, except when eating or drinking or in their own staterooms, and when in large congregate events outdoors where physical distancing cannot be maintained. Masks are highly recommended during the entire embarkation and debarkation process (except where required by local authorities) and while on public transportation in a U.S. port. Masks are required in the medical center.
As advised by health experts, guests are recommended to use higher-grade masks indoors (such as surgical or KN95) that have two or more layers, completely cover the nose and mouth, fit snugly against the sides of the face and have a nose wire.
Guests are not required to maintain physical distance on board the ship.
YOUTH PROGRAMS®
Carnival Youth Programs are open for children and teens ages 6 months to 17 years. All youth must be registered to participate; registration should be completed pre-cruise. During some cruises, capacity may be limited. Once on board, activity schedules for Camp Ocean™ (ages 2-11), Circle “C”® (ages 12-14), and Club 02® (ages 15-17) are available via the HUB App. Drop off times for children under 2 can also be viewed in the HUB App (fees apply).
CASINO
We appreciate our guests’ support of the following protocols which have been implemented with everyone’s best interests in mind.
- There is no smoking in the casino unless you are seated and playing.
- Seats at gaming tables and slots are reserved for players only.
- The casino bar is open but is a no-smoking area.
- Smoking is not permitted in the casino when closed.
- Smoking is not allowed anywhere on board during refueling.
DESTINATION REQUIREMENTS
It will be necessary to follow the health protocols for every port we visit, which are under the control of local authorities and subject to change without prior notice. All guests, regardless of vaccination status, must come prepared to follow local guidance pertaining to mask wearing, physical distancing, testing/health screenings, etc. Since destination health protocols continue to evolve, the most up-to-date information will be provided in a stateroom advisory.
Travel Authorizations
The following destinations require the completion of a Travel Authorization in advance of boarding the ship. The QR coded provided at the end of the process must be presented at time of check-in. Guests may be denied boarding if the QR is not presented.
- Bermuda – register on Bermuda’s health portal and apply for a Travel Authorization here . A US$40, per person, fee applies for guests age 2 years and older. To complete the process, guests must submit proof of citizenship, picture ID and proof of vaccination.
- Canada – access ArriveCAN application here .
Itinerary Adjustments
Should it be necessary to cancel any or multiple ports, we will do our best to find alternative destinations. However, if we are unsuccessful in doing so, there will be no compensation for missed ports, beyond a refund of any pre-purchased Carnival shore excursions.
HEALTHY ONBOARD ENVIRONMENT
Please help us maintain a healthy onboard environment by using the hand-washing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. We will also need guests to follow our guidance about the ways to stay healthy on board and when ashore, through daily programming, entertainment systems, announcements, in-stateroom literature, and the Carnival HUB App.
ONLINE CHECK-IN & VERIFLY
Due to new embarkation processes, all guests will need to complete Online Check-In and select an Arrival Appointment. Online Check-In is available for Suite, Platinum and Diamond guests at 16 days prior to sailing; general access begins at 14 days prior to sailing. It is important that guests arrive on a timely basis as early arrivals cannot be accommodated and will be asked to return at their assigned time.
Vaccinated guests are strongly encouraged to download VeriFLY , a secure, free digital health application that allows them to easily submit required pre-embarkation information, like their vaccine attestation, vaccine card, negative COVID test results, and their health assessment. Completing these tasks before check-in will make embarkation a faster and more seamless experience. Download VeriFLY now from the App Store or Google Play, create your account and get started!